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DELIVERY AND RETURN CONDITIONS

1. DELIVERY CONDITIONS

1.1. Service Performance: The yacht or villa you rent through EasyTatil.com will be made available for your use on the dates and under the conditions you specify.

1.2. Reservation Confirmation: You will receive an email confirming your reservation. This email will include rental details and contact information.

1.3. Check-in and Check-out Times:

  • Yacht Rental: Check-in time: [Time], Check-out time: [Time].
  • Villa Rental: Check-in time: [Time], Check-out time: [Time].

1.4. Delivery Conditions: The rented yacht or villa will be delivered clean and in usable condition. If any deficiencies or issues are noticed upon delivery, they should be reported to the authorities immediately.

2. RETURN CONDITIONS

2.1. Right of Withdrawal: The Buyer has the right to withdraw from the contract within 14 days without giving any reason and without incurring any penalty. The right of withdrawal must be exercised at least 7 days before the rental date.

2.2. Exercising the Right of Withdrawal: To exercise your right of withdrawal, you must notify us in writing at [email protected]. Please include your reservation number in your notification.

2.3. Refund Process: Upon receiving the notification of withdrawal, your payment will be refunded within 14 days. The refund will be made using the same method you used for payment.

2.4. Refund Conditions:

  • No refunds will be made for cancellations made less than 7 days before the rental date.
  • No refunds will be made for early check-outs for unused days.

2.5. Special Circumstances: In cases where the service cannot be performed due to force majeure (natural disasters, war, pandemics, etc.), a full refund will be provided.

3. FORCE MAJEURE

Force majeure refers to circumstances beyond the control of the parties that prevent and/or delay the fulfillment of their obligations under this Contract. In such cases, the parties will not be held liable for their respective obligations.

4. CONTACT INFORMATION

For any questions or requests, you can contact us through the following contact details:

  • Phone: 0850 302 8909
  • Email: [email protected]
  • Address: Sultan Selim Mah. Eski Büyükdere Cad. No:61 İç Kapı No: 2 Kağıthane/İSTANBUL

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